Full policies can be found be clicking on each heading.
- Items can be returned within 14 days of delivery for a full refund.
- After 14 days and up to 30 days from delivery, items can be returned for store credit.
- Custom items cannot be returned since they are made to your specifications.
- Defective or incorrect custom items will be replaced at no additional cost.
Sezzle Payment Option:
- Refunds will first apply to the outstanding Sezzle balance.
- Any refunds after the balance is paid off will come directly from Sezzle, not the boutique.
Return Shipping Costs:
- Customers are responsible for return shipping costs, unless the return is due to a boutique error.
- If it's the boutique's error, a prepaid return shipping label will be provided.
- Initiate a return by accessing your orders through your account on the website.
- Select the item(s) to return, state the reason, and request the return.
- Follow provided instructions for packing and shipping the item(s).
- The boutique will inspect and process the return within 3 to 5 business days.
- The refund process may take some time, including transit time for return shipment (5 to 10 business days), processing time for the boutique (3 to 5 business days), and processing time for your bank (5 to 10 business days).
Conditions for Accepting Returns:
- Items must be in new, unwashed, and unworn condition.
- Original tags and packaging must be intact.
- Returns may be refused if items don't meet these conditions or if returned beyond specified time frames.
- For any questions or assistance regarding the return policy, customers can contact the boutique's customer support team, committed to ensuring a positive shopping experience.
- Free shipping is offered on orders over $50.
- The order must reach $50 or more after applying any promotions or discounts.
- Taxes and prior purchases do not count toward the $50 minimum.
- Customers must select the free shipping option during checkout to receive this benefit.
Local Delivery (Hartford, SD):
- Local delivery is available on Tuesdays and Fridays for orders valued at $10 or more.
- It's free within a 2-mile radius from the shipping location.
- A $2 fee applies for deliveries over 2 miles but under a 5-mile radius from the shipping location.
Order Processing and Shipping Time:
- Standard Shipping orders typically take 3-5 business days to process and ship.
- Graphics may take up to 7-10 business days to process and ship.
- Business days exclude weekends and holidays.
- Customers will receive an email notification with tracking information once the order has been shipped.
- Some items are shipped directly from vendors, possibly separately from the rest of the order.
- Drop-shipped items have an estimated delivery time of 10-15 business days.
- Pre-order items are not immediately available for shipping and are processed after a specified closing date.
- Delivery times for pre-order items vary, and customers should refer to the product description for estimates.
Credit Card Authorization and Address Verification:
- Credit card authorization and address verification are required before shipping an order.
- Credit card authorization may take up to 24 hours for approval.
- USPS (United States Postal Service) is used for domestic orders.
- USPS provides reliable and efficient package delivery.
Weight-Based Shipping Rates:
- Shipping rates are based on the weight of the items.
- Weights are rounded up to the next full pound to comply with shipping company policies.
Guaranteed Shipping Times:
- The boutique is not responsible if packages are not delivered within guaranteed shipping times provided by USPS.
- There may be a 1-3 business day processing time before shipping.
- Any issues with USPS services should be addressed directly with USPS at 1-800-ASK-USPS.
- Additional shipping charges will not be refunded if USPS fails to meet guaranteed shipping times.
Modish Designs & Boutique operates this website and provides various tools and services on it, all of which are subject to certain terms, conditions, policies, and notices outlined here. When you visit the website or make a purchase, you are engaging in our "Service" and agreeing to abide by these "Terms of Service."
These terms apply to all users of the website, including browsers, vendors, customers, merchants, and content contributors. It's important to carefully read these Terms of Service before using the site. By accessing or using any part of the website, you are indicating your acceptance of these terms. If you do not agree with these terms, you should not access the website or use any of its services.
It's worth noting that any new features or tools added to the website will also be subject to these Terms of Service. You can always find the most current version of these terms on the website, and we reserve the right to update or change any part of them by posting updates on the website. It's your responsibility to periodically check this page for changes, and your continued use of the website after any posted changes indicates your acceptance of those changes.
Lastly, the website is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.